Melissa Nick, Director of Managed Service Sales
When enterprises adopt audio visual technologies to improve business performance, one of the major issues that they confront is technical glitches that occur during a meeting. This situation of uncertainty has led organizations to look for a reliable managed service provider who can help improve audio video communication effectively without any hindrances. One company that has shown the leadership and appetite to drive true change in this segment is Cenero. Cenero provides a comprehensive suite of managed services which ensure certainty for high profile meetings. As a service focused audio visual, unified communications and IT solution provider, Cenero comprehends the specific needs of organization and offers various level of support and maintenance. This has enabled enterprises to make effective business decisions and has helped them procure a competitive advantage in the market. “Cenero offers various levels of support and maintenance to meet the specific needs of the organization. We partner with our clients to provide services that are greatly needed as meeting downtime is no longer tolerated,” said Melissa Nick, Director of Managed Service Sales at Cenero.
Cenero’s comprehensive suite of managed services, called Constant Connect, includes Proactive Services, Reactive Services, a hands-on tool called Room Check and an Analytics portal.
The company’s capability to constantly monitor the critical functions of audio visual systems helps enterprises to conduct hassle-free meetings. Proactive Services help enterprises to identify and solve issues before meetings even start and Reactive Services provide immediate support at a touch of a button. The Analytics portal tracks performance, usage and issues to help companies make informed business decisions.
Cenero’s capability to constantly monitor the critical functions of audio visual systems helps enterprises to conduct hassle-free meetings.
In addition to their comprehensive suite of managed services, the company also provides audio visual solutions and one time audio visual events. Cenero has also built strategic relationships with global partners including Polycom, Life Size, Cisco, Vidyo and Crestron. Cenero was recently included in the Inc. 5000 list of fastest growing companies in America and was named to Systems Contractor News list of top 50 integrators.