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NETSCOUT [NASDAQ: NTCT]: Towards Infrastructure Monitoring in Real-time
ES Outlook >> vendor

A provider of service assurance, cybersecurity, and business intelligence solutions for today’s most demanding service provider, enterprise and government networks

Avaya: A Digital Outlook to Contact Centers
ES Outlook >> vendor

Delivering superior communications experience with its complete portfolio of software and services for omni-channel contact center and unified communications

NEC Corporation of America: Redefining Cloud Infrastructure for a Wide Spectrum of Industries
ES Outlook >> vendor

Provides Information and Communication Technology (ICT) solutions that integrates technology and expertise to benefit its clients in the long run

Turn-key Technologies: Cutting- Edge Network Design Solutions
ES Outlook >> vendor

Specializes in Networking Solutions, Lone Worker Security, Cable Manufacturing and Distribution and Camera Systems

Massive Networks: A Unified Approach to Network Design
ES Outlook >> vendor

Provider of Managed Wide Area Network solutions across the entire US domestic carrier ecosystem

Global IT : Fostering Compliance through Proactive Monitoring
ES Outlook >> vendor

Technology infrastructure and IT service provider with diverse services like Manages iT servioces, VoIP, Cloud hosting, Infrastructure management & monitoring etc

Eclaro: A Trusted Partner for IT Consulting
ES Outlook >> vendor

A company provides customized Human capital solution with its Traditional staffing, Global Integrated Delivery, Professional hiring and Managed Services business model

Effective Measures to Prevent Network Downtime
ES Outlook >> news

Network downtime is one of the most common and critical challenges faced by IT professionals. The success of an enterprise is proportional to the operational uptime of the business network. Despite the use of Network Performance Monitors...

Redefining Supply Chain Management
ES Outlook >> cxoinsights

Rajeev Ravindran, SVP and CIO, Ryder System

How do you see the benefits of cloud computing for the Manufacturing and Supply Chain industry, and how have you embraced it? Ryder has and continues to implement and evaluate the increased use of cloud computing, both Infrastructure as a...

Choosing SD-WAN Managed Service to Align with Enterprise Requirements
ES Outlook >> news

Connecting complex enterprise networks from afar, a software-defined wide area network or SD-WAN is becoming the lifeline of most of the companies. Most enterprises have had enough complications involving their network, and so, most of them are...

If there has to be a way, it better be Better, Faster, and Cheaper
ES Outlook >> cxoinsights

John M. Daane, Director of Information Technology, Emerald Coast Utilities Authority

I was hired in January 2015, with the charge to bring the Utility into this century as far as Technology was concerned. The Utility’s technology was frozen in time and it was time to thaw it out. AS/400 applications, 15-year-old desktops,...

It's 2018
ES Outlook >> cxoinsights

Timothy Oliver, CIO, Horry County

The angst of every CIO is to have to budget for today, for dollars that won’t be spendable for at least six months. Worse yet, is projecting a five to seven year CIP. It is obvious, today’s budget dollars may be spent on technologies...

Upcoming Trends in the Contact Center Industry
ES Outlook >> cxoinsights

Matt Rocco, President and COO, Etech Global Services

It’s hard to believe that 2014 is coming to an end. Time seems to move faster each and every year. However, the only thing that seems to move more quickly than time is technology and keeping up with the changes in technology is a challenge...

Transforming IT Infrastructure to Enhance Customer Service
ES Outlook >> cxoinsights

Steven John, CIO, AmeriPride

AmeriPride Services is a leading uniform rental and linen supply company in North America that provides linen, uniforms, floor care, restroom and cleaning products to nearly 150,000 customers each week and employs approximately 5,700. Founded in...

Scaling Hosted UC Services with HP Technology and Expertise
ES Outlook >> cxoinsights

Dennis Schmidt, VP of Networks & Engineering, Cloud Division, ShoreTel

In the past few years, ShoreTel has moved from having a multi-vendor infrastructure environment to consolidating with a smaller set of technology partners. HP is a key partner based on their reliable, secure, scalable and flexible technology,...

Transformation of an enterprise service provider: Juniper MX platform
ES Outlook >> cxoinsights

Chuck Girt, CTO, One Community

The challenge today in Carrier class networks is meeting the high demand of customer expectations and diversity of delivery mechanisms while keeping costs within reason. As a carrier service provider solving the various transport options can be...

Checking the Pulse of Cloud Based Services: Rethinking Definitions and Future Benefits
ES Outlook >> ciospeaks

Dr Mark Zecca, CIO, Kyriba Ltd

I don’t know why I feel a little territorial every time I hear the word Cloud coming from one of our sales or marketing guys. The term has taken so many twists and turns in the last 20 years, so I thought that a short respite to look where...

Big Data and Storage
ES Outlook >> cxoinsights

Bill Piper, VP of Hardware Engineering, Wells Fargo

What is big data? Big data may be one of the hottest IT industry terms today despite the lack of consensus on its exact meaning. The word data is relatively straight-forward; big is somewhat subjective. To complicate the issue further, some...

5 Steps to Successfully Integrate Technology into Education
ES Outlook >> cxoinsights

Jason Dewling, VP, Academic and Research, Olds College

I’ve sat through one too many presentations about Technology and Education where the keynote speaker presents in an evangelical fashion with mesmerizing slides and prophetic utterances about the future of Educational Technologies. I’m...

Contact Center - Trends and Opportunities
ES Outlook >> ciospeaks

Supantha Banerjee, CIO, PSC Metals, Inc.

Gone are the days when a customer service call started with, “what is your order number?” If John Doe calls, now conversation starts with “Thank you Mr. Doe for being a loyal customer. Wish you a belated happy birthday. I see...

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