British switchboard and telephone answering services provider Moneypenny has started operations in the USA. The Wrexham based company recently opened base in Charleston, South Carolina. It must be noted that this is Moneypenny’s first venture in the North American continent.
On opening, co-founder Ed Reeves said, “We answer calls either on an overflow or fully outsourced basis for thousands of companies, throughout the UK, and are thrilled to now be able to offer our exceptional service to the US. We have revolutionised this service in the UK and are confident that we will be a game changer for businesses in the US too.”
Moneypenny is the market leader in the UK, and a revered name worldwide. They handle more than 9 million calls, annually, from their UK bases and another offshore base in Auckland, New Zealand. Reeves further revealed that Moneypenny is already attracting substantial interest, with “an impressive list of clients” waiting in the wings to take advantage of their services.
The opening has been welcomed locally as the company continues to recruit at a rapid pace in line with the growth of the business. Wrexham MP Ian Lucas said, “A Wrexham-based company making a global impact is great news. The new opening is bound to generate more job opportunities. It also helps establish Wrexham globally as a great place to do business.” In 15 years, Moneypenny has gone from being a 10,000 pound start-up to the biggest business of its kind in the world, and the US opening now adds another feather to its cap.