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By ES outlook | Tuesday, May 19, 2015
Honda Motors Europe made a deal with leading US defence contractor Raytheon to outsource the training of their European Division. This decision made by Honda is an ambitious effort to provide the best service to their dealers through a highly trained complement of professionals that will undergo the training process in the US under Raytheon. The project will be undertaken by Raytheon’s training wing- Raytheon professional Services (RPS). RPS will be handling Honda’s dealer training in Europe which includes Curriculum content development, product launch training and Learning management System support.
Honda’s will benefit hugely from the training services provided by RPS. RPS will also be handling Honda’s apprenticeship programme which will be outsourced from the United Kingdom. Honda is looking forward for this deal to pass as it will hold many lucrative prospects for the company through the services offered by RPS. "We pride ourselves on the levels of customer satisfaction provided by the Honda dealer network. With RPS's expert knowledge of the automotive sector, we believe Honda's dealer network will continue to develop over time through the implementation of highly effective and efficient learning programs. We look forward to a strong and successful partnership" said Derek Crawford, General Manager of the Customer Division for Honda motors Europe Ltd.
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