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The New Flavor of Contact Center Solution

The New Flavor of Contact Center Solution

Robotic process automation, virtual assistants, and chatbots have allowed customers to directly report an issue instead of going through mundane steps and process to submit a complaint or query.

Service-Oriented Enterprises' Guide for Modeling Business Services

Service-Oriented Enterprises' Guide for Modeling Business Services

For a long time, matching business services and information technology has been a significant concern.

The "What," "Why," and "How" of Field Service Organization's Awareness

The

For field service organizations (FSOs), market awareness and perception are among the most vital assets and they are entirely out of their control, except for the capability for continuous attempts to shape and nurture them in the marketplace....

Early Drug Development: What if you Outsource your Analytical Services

Early Drug Development: What if you Outsource your Analytical Services

Scientific knowledge, availability of computing resources, and needs of the customers are the three major criteria for choosing a service provider for analytical services in the early stage of drug development.

Early Drug Development by Outsourcing Analytical Services

Early Drug Development by Outsourcing Analytical Services

There are various criteria used to select a service provider depending on the scope of work being requested.

How Will Digital Transformation Impact Enterprises In 2019?

How Will Digital Transformation Impact Enterprises In 2019?

Over the last decade, the enterprise arena has witnessed a tremendous surge in the implementation of digital technology.

The Enterprise AI Market Takes a Leap with Oracle

The Enterprise AI Market Takes a Leap with Oracle

Artificial Intelligence (AI) has the power to perform tasks which are associated with human intelligence.

Financial Services in 2030

Financial Services in 2030

The financial services industry is in the midst of a colony collapse disorder – in simpler terms ‘getting decentralized’.

Digital Transformation is the New Focus

Digital Transformation is the New Focus

Changing the traditional business models by embracing digital transformation is what most of the CIOs are looking for their businesses nowadays.

Outsource App Developers

Outsource App Developers

According to several types of research made, there are approximately 4.77 billion mobile phone users, and this number is predicted to increase by 140-160 million people each year.