Impediments on the Road

With broad international endorsement, the United Nations has defined 17 Sustainable Development Goals (SDGs), which build upon the success of the Millennium Development Goals (MDGs). This raises a global challenge to CIOs and the technology sector worldwide to develop innovative solutions and deploy technology to improve the human condition in various aspects from climate change to extreme poverty. The sustainable development goals also address the crucial issues of gender equality and empowerment, universal healthcare, the digital divide, smart cities, and the protection and re-generation of eco-systems. New challenges spinning off from the advancement of technology, including cyber security and e-waste, also demand urgent attention. The creative talent to address all these issues exists, along with the requisite technology to deliver real solutions. What is needed are firm commitments at the highest levels and the needed resources to address the issues.

"Issues of Cyber Crime, Cyber Security, Identify Theft, the Dark Web - are Just Some Of the After-Effects of this Innovation"

Making a Shift from Crisis Reaction to Crisis Prevention

We have for the longest time made decisions based on urban legends and gut feel. Analytics, predictive modeling, and machine learning are major shifts in human understanding and evolution. If we understand ‘cause’ we can predict ‘effect’ across many data points and time. Predictions and correlation using technology will drastically change every sector and allow for far more in-depth understanding of issue and causality. This will move us from crisis reaction to crisis prevention.

Knowing about a break out of Ebola or bird flu a month earlier would have immense effect on human life and our ability to react much faster. If we can predict better, we will also better understand the full impact of innovation and advancements in technology. Looking back at a simple innovation of a single combustion engine (a car), no one could have predicted its impact on land, water, deforestation, and climate change. With predictive modeling, we could better foresee the potential impact of our innovation or intervention in long term.

Role of Technology in Achieving SDGs

Technology can have an impact in helping us achieve all the SDGs. A few examples include: Green technologies that address the critical need for clean energy sources and support sustainable cities are particularly important for developing markets, and even some developed markets.

Virtual doctors and nurses and automating diagnosis of disease through expert systems will help bring healthcare to millions more people.

Increased availability of free, reliable Internet access will also provide economic opportunities for many, par­ticularly women entrepreneurs.

Cyber security and cyber crime prevention and tools will allow us to protect the Organization and its beneficiaries.

The Darker Side of Technology

Technology has immense power, but it also brings about tremendous risk. My biggest concern is that we have great sophistication around innovation, but less so about the impact of innovation on the social, economic, and political landscape. In the 20th century our most important discovery perhaps was t h e Internet, when the world got connected. However we did not predict the impact of the Internet fully on the human condition, our work, healthcare, education, our movement, our economies, politics, and many other areas. We have gained much from this connectedness, but new issues have also been created.

Issues of cyber crime, cyber security, cyber wars of the future, identify theft, the dark web - are just some of the after-effects of this innovation. E-waste is yet another one. We did not consider the impact of all our devices and how we would dispose them. The negative impact of these devices to clean water supplies is a huge problem with mercury and lead poisoning seriously affecting the developing countries.

Technology’s Impact on Business Segments

Some say the aim of science was man's ultimate pursuit to have power over the natural world. This places moral imperatives on technology to act responsibly and to preserve and protect the natural world.

We have created a species called ‘technology’ that is much smarter than us - it is the 7th kingdom and this convergence of man and machine is bringing humans to their next level of evolution. In this new world much will change, the possibilities are endless.

A Light on Cyber Security and Analysis

Today a small virus like Ebola or bird flu can impact millions of people. However, that is being compared to a software virus that brings down the electric grid of country in less than a second. The impact and speed of such an intrusion could affect millions of lives in a heartbeat while destroying world economies. Cyber security is a serious issue impacting everyone and every sector and with a huge impact on cities, industrial systems, military, financial systems, and utilities. The world has to come together to decide how to deal with cyber wars of the future, cyber intrusions, and cyber espionage. Everyone must own these problems from the tech-sector to governments, to individuals, and CIOs. We have established a cyber security unit called the ‘Digital Blue Helmets’. The responsibility of this team is to provide advanced expertise around cyber security and analytics to our internal UN entities as they deliver on their mandates.

Thinking of New Possibilities

For the longest time we have said another world is possible, but stopped asking the next question.

Technology can make this new world possible and the CIO has to stop focusing on managing iron to managing transformation, knowledge, from automating back office transactions to becoming an innovator, a philosopher, a humanitarian, someone who can use technology for the public good while conscious of its risks and unintended consequences.

Founded in 1945 and headquartered in New York, United Nations is an intergovernmental organization which tackles global challenges, promotes international cooperation, and strives to create and maintain world order.