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Waking up to the Contact Center Technology Revolution

Waking up to the Contact Center Technology Revolution

By Keith R. McFarlane, CTO & VP of Engineering, LiveOps

Cloud Choices for Customer Engagement: What's Best for Your Contact Center

Cloud Choices for Customer Engagement: What's Best for Your Contact Center

By Jason Alley, Director of Solutions Marketing and Cloud Solution, Interactive Intelligence

Successful Contact Center Cloud Migrations

Successful Contact Center Cloud Migrations

By Scott Prater, VP of Technology, PPT Solutions

The Foundational Elements Required for IT Infrastructure

The Foundational Elements Required for IT Infrastructure

By Josh Schlanger, VP - Operations & IT, Demandbase

Why One Market Leader Boldly Transformed Its IT Infrastructure

Why One Market Leader Boldly Transformed Its IT Infrastructure

By Jason Miller, Partner, A.T. Kearney’s Strategic IT Practice

The Dirty Secrets of the Clean Desk Policy

The Dirty Secrets of the Clean Desk Policy

By Stacy J Spradling, VP of Human Resources, Pole To Win International

Know Your People: Four Factors to Consider when Determining whether to Outsource Background Checks

Know Your People: Four Factors to Consider when Determining whether to Outsource Background Checks

By Michael Pilnick, EVP Global Human Resources, First Advantage

Background Checks for Everyone!

By Richard Scott, VP Outsourcing Services, General Information Services Inc.

Scott Zieber, VP & CIO, Gannett Fleming, Inc

The Today and Tomorrow of Engineering

By Scott Zieber, VP & CIO, Gannett Fleming, Inc

Mark Williams, VP/CIO, ACI Clinical

The Next Big Thing in Pharma and Life Sciences Industry

By Mark Williams, VP/CIO, ACI Clinical

Jim Satterfield, Chief Information Officer, Firestorm Solutions, LLC

IT-DR plans-a Critical Intersect with Business Continuity Recovery

By Jim Satterfield, Chief Information Officer, Firestorm Solutions, LLC

Brian LeClaire, SVP & CIO, Humana

Making the Skies Safer and the Population Healthier

By Brian LeClaire, SVP & CIO, Humana

Michael Gabbei, CIO, Celedon Group

Collaborative Engagements to Drive Business Value

By Michael Gabbei, CIO, Celedon Group

 Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

By Bruce Valk, CIO & VP, Silver Star Brands