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Changes to the Enterprise Infrastructure

Changes to the Enterprise Infrastructure

By Troy Collins, VP, IT Infrastructure, MedVet

Bridgewater State University: Revamping IT Infrastructure

Bridgewater State University: Revamping IT Infrastructure

By Steve Zuromski, AVP of Information Technology, Bridgewater State University

If there has to be a way, it better be Better, Faster, and Cheaper

If there has to be a way, it better be Better, Faster, and Cheaper

By John M. Daane, Director of Information Technology, Emerald Coast Utilities Authority

Leveraging College Interns as an Innovation Partner

Leveraging College Interns as an Innovation Partner

By Vennard Wright, CIO, Washington Suburban Sanitary Commission (WSSC)

Is Customer Service Dead!

Is Customer Service Dead!

By Bradly Sax, Global Director, Guest Experience, Delaware North

It's 2018

It's 2018

By Timothy Oliver, CIO, Horry County

The 4 Areas of Personalization - How Data and Technology Can Personalize the Customer Experience

The 4 Areas of Personalization - How Data and Technology Can Personalize the Customer Experience

By Agatha Rymanowska, SVP of Enterprise Operations, Conversant

Why Service Centers Need not Fear AI: How to Play the Field to Elevate the Customer Service Conversation

Why Service Centers Need not Fear AI: How to Play the Field to Elevate the Customer Service Conversation

By Lee Farrell, VP, Engineering Services and Solutions Division, Business Imaging Solutions Group, Canon U.S.A., Inc

Digital transformation provides opportunities for customer experience

Digital transformation provides opportunities for customer experience

By Sue Hoffman, AVP, Customer Experience, Colonial Life & Accident Insurance Company

EzCater: The Future of Customer Service

EzCater: The Future of Customer Service

By Ed Ariel, VP of Service Operations, ezCater, Inc

Sourcing Insights

Scott Zieber, VP & CIO, Gannett Fleming, Inc

The Today and Tomorrow of Engineering

By Scott Zieber, VP & CIO, Gannett Fleming, Inc

Mark Williams, VP/CIO, ACI Clinical

The Next Big Thing in Pharma and Life Sciences Industry

By Mark Williams, VP/CIO, ACI Clinical

Jim Satterfield, Chief Information Officer, Firestorm Solutions, LLC

IT-DR plans-a Critical Intersect with Business Continuity Recovery

By Jim Satterfield, Chief Information Officer, Firestorm Solutions, LLC

Brian LeClaire, SVP & CIO, Humana

Making the Skies Safer and the Population Healthier

By Brian LeClaire, SVP & CIO, Humana

Michael Gabbei, CIO, Celedon Group

Collaborative Engagements to Drive Business Value

By Michael Gabbei, CIO, Celedon Group

 Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

By Bruce Valk, CIO & VP, Silver Star Brands