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Outsourcing, Insourcing, and everything in between

Outsourcing, Insourcing, and everything in between

By Michael Smith, VP & Chief Information Officer, American Academy of Family Physicians

A Human- Centric Approach to IT

A Human- Centric Approach to IT

By Sankara “Vishi” Viswanathan, SVP & CIO, Day & Zimmermann

Reshaping Customer Management

Reshaping Customer Management

By Christopher Higgins, CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]

Natural Language Processing and the Future of Customer Service

Natural Language Processing and the Future of Customer Service

By Blake Averill, CEO and Eugene Willard, CIO, LaserShip, Inc

Big Data: Changing the Way Logistic Companies Function Today

Big Data: Changing the Way Logistic Companies Function Today

By Emile Zafirov, CIO, Logistics Plus

Coyote Logistics: Creating Big News for Future

Coyote Logistics: Creating Big News for Future

By Darren Cockrel, CIO, Coyote Logistics

Refining Strategies to Ace Data Challenge

Refining Strategies to Ace Data Challenge

By Greg Woff, CIO, University of Massachusetts Medical School

Technology Key to Building a Disruptive Networked Business

Technology Key to Building a Disruptive Networked Business

By Robert Crudup, EVP and CIO, SEI Investment Company

The Balancing Act: Network Security and Connectivity

The Balancing Act: Network Security and Connectivity

By Whitney Kellett, CIO, Aqua America [NYSE:WTR]